Getting Help

Rechat provides you with various means to get help regarding issues you might face while working with your Rechat product.

Rechat Help

Rechat Help is a thorough guideline on the basic functions of all Rechat products (web, ios and android apps). In the help page, you can either find direction on the how-to steps of performing a specific task through browsing the title list or you can simply search any topics to find articles containing your keywords. You can access Rechat Help through this link.

Support Team

Rechat offers online support during office hours via online chat. To access this, simply click on the support button and send us a description of what you are having trouble with and someone from the Support Team will respond within several minutes. You can also send an email regarding your issue to [e-mail]. Emails sent to support during office hours are usually responded within one hour.