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    • 🚀Getting Started
      • Sign up, Sign in
      • Connect to Outlook, Google
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      • Add Your Email Signature
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    • 📗CRM
      • Connect to Outlook, Google
      • Add Contacts
        • Create a Contact
        • Import .csv Spreadsheet
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      • Contact Profile Overview
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        • Select a Template
        • Customize Your Email
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        • Send or Schedule
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      • Deal's Dashboard
      • Create a deal
      • Deal Profile View
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      • Collecting eSignatures
      • Uploading & Splitting Documents
      • Messaging Back-office
      • Managing Listings & Accepting Offers
        • Manage Listing Photos
        • Order Yard Signs
        • Post Open House on MLS
        • Accepting Offers
        • Counter Offer
      • Closing Out Deals
    • 🗺️ Tour Sheets
    • 🏠Open House Tool
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    • 🗨️ Chat
  • Appendix
    • Getting Help
    • Brokerage Set Up
      • Marketing Template Guidelines
      • Deals Customization
        • Smart Forms
      • Single Sign On (SS0)
      • Email Delivery
        • Setup DNS Records
      • Lead Capture
      • Import Contacts
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  • Rechat Help
  • Support Team

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  1. Appendix

Getting Help

Rechat provides you with various means to get help regarding issues you might face while working with your Rechat product.

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Last updated 3 years ago

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Rechat Help

Rechat Help is a thorough guideline on the basic functions of all Rechat products (web, ios and android apps). In the help page, you can either find direction on the how-to steps of performing a specific task through browsing the title list or you can simply search any topics to find articles containing your keywords. You can access Rechat Help through this .

Support Team

Rechat offers online support during office hours via online chat. To access this, simply click on the support button and send us a description of what you are having trouble with and someone from the Support Team will respond within several minutes. You can also send an email regarding your issue to support@rechat.com. Emails sent to support during office hours are usually responded within one hour.

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